Privacy Policy

Ekcochat Privacy Policy

Privacy Policy

General:

Ekcochat (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ekcochat.com and our mobile application including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “App”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APP.

Supplemental terms and conditions or documents that may be posted on the App from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Ekcochat App after the date such revised Terms of Use are posted.

The information provided on the App is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to install, access the App from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the App, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted. 

Registration on this App:

You can install, register on our App in order to access supplemental functions offered here. The input data will only be utilized for the purport of utilizing the respective or accommodation for which you have registered. The compulsory information requested during registration must be provided in plenary. Otherwise, we will abnegate your registration.

To apprise you about paramount changes such as those within the scope of our App or technical changes, we will utilize the electronic mail address designated during registration.

We will process the data provided during registration only predicated on your consent per Art. 6 (1) (a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is ample. The data processed afore we receive your request may still be licitly processed.

We will perpetuate to store the data accumulated during registration for as long as you remain registered on our App. Statutory retention periods remain unaffected.

Collection of your Information:

We may collect information about you in a variety of ways. The information we may collect on the App includes:

Personal Data:

Personally identifiable information, such as your Mobile Phone Number, Profile Name and Status Picture and interests, that you voluntarily give to us when you register on our mobile application, or when you choose to participate in various activities related to the App and our mobile application, such as:

Data sharing:

Your information is never shared with others. We have never revealed a single 0 byte of user data to a third party, including governments.

Data storage:

Ekcochat only stores the data it needs to function properly, for as long as you want Ekcochat to function.

Chats:

Ekcochat is a cloud-based application. We save messages, photos, videos, and documents from your cloud chats on our servers so you can access them from any of your devices at any time, and you can use our instant server search to quickly access messages from the past.

In-Chat Media:

When you send photos, videos, or files via chat, each item is encrypted with a unique key that is unknown to the server before being uploaded. This key, together with the file's location, is then encrypted once more, this time using the hidden chat's key, and sent to your recipient. He can then download the file and decode it.

This means that the file is technically on one of Ekcochat's servers, but to everyone except you and the recipient, it appears to be random indecipherable garbage. We have no idea what this random data represents, nor do we know which chat it belongs to.

To free up disk space, we purge this random data from our servers on a regular basis.

Contacts:

Ekcochat uses phone numbers as unique identifiers, making it simple to switch from other messaging apps while retaining your social graph. Before syncing your contacts, we will request your permission.

We store your contacts in order to notify you when one of your contacts signs up for Ekcochat and to properly display names in notifications. For this to work, we just need your phone number and name (first and last), and we don't store any other information about your contacts.

Permission:

Ekcochat requires Camera, Record Audio, Contacts, and other permissions in order to access your needs. We do not disclose any of this information to third parties.

You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our mobile application.

Live streaming:

Engage users and strengthen your relationship with them by streaming high-quality live videos in our app. With a single click, you can flawlessly Broadcast live videos with no technical glitches. 

  1. To stream live videos, users can give their live videos a title in the live streaming section and then stream videos by simply tapping on the “Go live” option on the live streaming screen. The thumbnail of the video will be displayed as the user's profile picture.
  2. All other app users can watch those live videos; however, only when the users are in live mode can they do so.
  3. In the broadcast view section, users can view all of the videos that have been broadcasted. The recorded videos include the video's running time and the number of views during Live Streaming, as well as the play/pause button.
  4. All broadcasted videos will be available under the "My Videos" section on that user's profile page, and he/she can delete/Share their own videos if they wish.

Legal Basis:

The comments are put away in light of your assent per Art. 6 (1) (a) DSGVO. You may disavow your assent whenever with future impact. A casual email making this demand is adequate. The information handled before we get your demand may in any case be lawfully prepared.

Mobile Application Information:

If you connect using our Mobile Applicable:

  1. Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. 
  2. Push Notifications. We may request to send you push notifications regarding your account or our Services. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Use of your Information:

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our mobile application to:

  1. Administer sweepstakes, promotions, and contests.
  2. Assist law enforcement and respond to subpoenas.
  3. Compile anonymous statistical data and analysis for use internally or with third parties.
  4. Create and manage your account.
  5. Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding our mobile application to you.
  6. Email you regarding your account or order.
  7. Enable user-to-user communications.
  8. Fulfill and manage purchases, orders, payments, and other transactions related to the our mobile application.
  9. Generate a personal profile about you to make future visits to the our mobile application more personalized.
  10. Increase the efficiency and operation of the mobile application.
  11. Monitor and analyze usage and trends to improve your experience with the our mobile application.
  12. Notify you of updates to the mobile application.
  13. Offer new products, services, mobile applications, and/or recommendations to you.
  14. Perform other business activities as needed.
  15. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  16. Request feedback and contact you about your use of the our mobile application.
  17. Resolve disputes and troubleshoot problems.
  18. Respond to product and customer service requests.
  19. Send you a newsletter if needed.
  20. Solicit support for the mobile application.

Disclosure of your Information:

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Interactions with Other Users:

If you interact with other users of our mobile application, those users may see your Mobile Phone Number, Name, Profile Photo, and descriptions.

Online Channel Postings:

When you post comments, contributions or other content to the our mobile application, your posts may be viewed by all users and may be publicly distributed outside the Site and our mobile application in perpetuity. If you wish to opt-out from users to view your posts , you may turn them off in your device’s settings.

Third-Party Advertisers:

We may use third-party advertising companies to serve ads when you visit our mobile application. These companies may use information about your visits to the Site and our mobile application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Link to Third-Party Service Provider Privacy used by the App:

Other Third-Party:

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy:

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Data Protection:

The administrators of this App take the assurance of your own information genuinely. We regard your own information as private and as per the statutory information insurance directions and this protection approach.

On the off chance that you utilize this App, different bits of individual information will be gathered. Individual data is any information with which you could be by and by recognized. This protection arrangement clarifies what data we gather and what we utilize it for. It additionally clarifies how and for what reason this happens.

It would be ideal if you take note of that information transmitted through the app (e.g. through email correspondence) might be liable to security breaks. Finish security of your information from outsider access isn't conceivable.

Repudiation of your Consent to the Preparing of your Data:

Numerous information handling tasks are just conceivable with your express assent. You may deny your assent whenever with future impact. A casual email making this demand is adequate. The information prepared before we get your demand may in any case be lawfully handled.

Tracking Technologies:

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and our mobile application to help customize the Site and our mobile application and improve your experience. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

Log Data:

We get data when you see content on or generally interface with our administrations, which we allude to as "Log Data," regardless of whether you have not made a record. For instance, when you visit our sites or the app, sign into our administrations, cooperate with our email warnings, utilize your record to validate to an outsider administration, or visit an outsider administration that incorporates Ekcochat content, we may get data about you. This Log Data incorporates data, for example, your IP address, program compose, working framework, the alluding website page, pages went by, area, your portable bearer, gadget data (counting gadget and application IDs), look terms, and treat data. We likewise get Log Data when you tap on, see, or interface with joins on our administrations, including when you introduce another application through Ekcochat.

We utilize Log Data to work our administrations and guarantee their protected, dependable, and powerful execution. For instance, we utilize Log Data to ensure the security of records and to figure out what content is mainstream on our administrations. We likewise utilize this information to enhance the substance we demonstrate you, including advertisements.

We utilize data you give to us and information we get, including Log Data and information from outsiders, to make inductions like what subjects you might be keen on, how old you are, and what dialects you talk. This causes us better outline our administrations for you and customize the substance we indicate you, including advertisements.

Ekcochat for Web and App Data:

When you see our substance on outsider sites that coordinate Ekcochat substance, for example, inserted timetables or post catches, we may get Log Data that incorporates the site page you went by. We utilize this data to better comprehend the utilization of our administrations, to secure the wellbeing and uprightness of our stage, and to indicate more pertinent substance, including promotions. We don't relate this web and app perusing history with your name, telephone number, and we erase, muddle, or total it after no longer than 30 days. We don't gather this information from programs that we accept to be situated in the European Union or EFTA States.

Internet-Based Advertising:

Additionally, we may use third-party software to serve ads on our mobile application, implement and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website and App Analytics:

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site and our mobile application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site and our mobile application, determine the popularity of certain content and better understand online activity. By accessing the Site, our mobile application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, If you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Third-Party Websites and App:

The Site and our mobile application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site or our mobile application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site or our mobile application.

Google Maps:

This site utilizes the Google Maps outline through an API. It is worked by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To utilize Google Maps, it is important to spare your IP address. This data is for the most part transmitted to a Google server in the USA and put away there. The supplier of this app has no effect on this information exchange. The utilization of Google Maps is in light of a legitimate concern for making our app engaging and to encourage the area of spots indicated by us on the app. This constitutes a supported intrigue as per Art. 6 (1) (f) DSGVO.

Location Information:

We may get data about your location. For instance, you may distribute your area in your bolsters and in your Ekcochat profile. You may likewise disclose to us your location when you set your pattern location on https://ekcochat.com. We may likewise decide location by utilizing other information from your gadget, for example, exact area data from GPS, data about remote systems or cell towers close to your cell phone, or your IP address. We may utilize and store data about your area to give highlights of our Services, for example, enabling you to post with your area, and to enhance and tweak the Services, for instance, with more applicable substance like nearby patterns, stories, advertisements, and recommendations for individuals to take after.

Security of your Information:

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

COPPA (Children Online Privacy Protection Act):

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule and the European Union General Data Protection Regulation (GDPR), which spells out what operators of websites and Mobile Application and online services must do to protect children's privacy and safety online.

Policy of Children:

Ekcochat Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. On the off chance that you are younger than 13, kindly don't present any Personal identifiable Information through our Service. If you are a parent or legal guardians and you are aware that your child has provided us with personal information , please contact us. We will immediately delete such information from our server right away.

We inspire parents and legal guardians to screen their children’s internet usage and to assist enforce our Privacy Policy by way of instructing their children never to offer Personal Information on Ekcochat Service without their permission.

Controls for Do-Not-TRACK Features:

Most web browsers and some mobile operating systems and our mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Options Regarding your Information:

Account Information

You may at any time review or change the information in your account or terminate your account by: 

  1. Visit your Settings and Updating the user Account:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

California Privacy Rights:

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site or our mobile application, you have the right to request removal of unwanted data that you publicly post on the Site or our mobile application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site or our mobile application, but please be aware that the data may not be completely or comprehensively removed from our systems.

Our Global Operations:

To present to you the Services, we work universally. Conforms to the EU-US standards (the "Standards") with respect to the gathering, utilize, sharing, and maintenance of individual data from the European Union, as depicted in our Privacy Shield confirmation. As depicted in this Privacy Policy, Ekcochat may impart data to our corporate partners and outsiders and might be required to unveil data in light of substantial legislative solicitations, including under relevant law implementation or national security necessities. Take in more about our worldwide activities and information exchange here.

Changes to this Policy We may overhaul this Privacy Policy every now and then. The most current form of the arrangement will administer our utilization of your data and will dependably be at EU-US and Swiss-US Privacy.

Changes to this Privacy Policy:

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us:

In order to resolve a complaint regarding the App and to receive further information regarding use of the App or suggestions about our Privacy Policy, do not hesitate to contact us.

Towa Technology  Solutions Limited 

No.13 Diamond Street,  Penisula Garden Estate,

Lekki Expressway, Shangotedo – Lagos State Nigeria

Email: info@ekcochat.com

On the off chance that we roll out an improvement to this arrangement that, in our sole caution, is material, we will tell you refresh. By proceeding to access or utilize the Services after those progressions wind up successful, you consent to be bound by the Ekcochat Privacy Policy.